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Entering a License

Entering a License

Posted on Feb 6, 2020

DWQA Questions › Category: Dexterit-E › Entering a License
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Jonathan Michaels asked 1 year ago

Hi,
After installing DexteritE 3.8 on the NHP Exo, the interface will not accept any license I put in. No matter what license key is entered at the license prompt, the OK button remains gray.
 

1 Answers
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Koloman Varady Staff answered 1 year ago

Hi Jonathan,
 
Each license key is unique to each major version of Dexterit-E and the computer ID for that Kinarm. So if you’re installing Dexterit-E 3.8 for the first time on the Kinarm, please email support@kinarm.com to request a new license key.
 
Cheers,
Koloman

Jonathan Michaels replied 1 year ago

Thanks Koloman. I’ve sent an email.

Jonathan Michaels replied 1 year ago

Thanks Koloman. I’ve sent an email.

Jonathan Michaels replied 1 year ago

Thanks Koloman. I’ve sent an email.