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Dex Ex not displaying properly on my new tablet.

Posted on Oct 16, 2019

DWQA Questions › Category: Dexterit-E › Dex Ex not displaying properly on my new tablet.
0 Vote Up Vote Down
Anne Vivian-Scott Staff asked 2 months ago

I have a new 3000 x 2000 resolution tablet/laptop and Dex Ex doesn’t look right.  How do I restore the display?

1 Answers
0 Vote Up Vote Down
Anne Vivian-Scott Staff answered 2 months ago

The problem isn’t actually anything to do with the resolution of the display, but rather Windows 10 High DPI scaling.  
On Windows 10, a workaround exists that gives usable (but not ideal) results:

  • Right-click Dexterit-E Explorer shortcut to display context menu
  • Select the properties option
  • Select the ‘Compatibility’ tab in the properties dialog
  • Click the ‘Change high DPI settings’ button
  • Check the ‘Override high DPI scaling behaviour’ checkbox
  • Select ‘System (Enhanced) from the ‘Scaling performed by:’ drop down
  • Click ‘OK’
  • Click ‘Apply’

With this work around we have seen positive results on the Surface.  A permanent automatic solution will be available in the future.

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