NOTE: Please see the randomization bug posted to our product advisories.
To activate your download, contact firstname.lastname@example.org to receive your key.
If you are using Google Chrome as your web browser, when you download the file you may receive the error message: “Failed – Network error”
If you experience this error, try one of the following:
- Use an alternate web browser like Firefox or Safari
- Use ‘Incognito mode’ in Chrome (this disables all extensions)
- Restart Chrome
Further suggestions may be found here: Chrome blocked downloads